Terms and conditions

Effective date: June 30, 2026

These Terms and Conditions (“Terms”) govern your use of the 3D Changer software application (the “Application”) and related services provided by Unreal Exists, s.r.o., Company ID No.: 08591512, with its registered office at třída Tomáše Bati 627, 760 01 Zlín, Czech Republic (“we”, “us”, or “Provider”).

By creating an account, downloading, or using the Application, you agree to these Terms.

The special provisions on the sale of goods to consumers under the Civil Code shall not apply to the relationship between the provider and the buyer – entrepreneur. Furthermore, the provisions on distance contracts and contracts concluded outside business premises (Part Four, Chapter I, Part 4, Section 2), in particular the provisions of Section 1829 et seq. of the Civil Code, shall not apply to the relationship between the provider and the buyer – entrepreneur. The provisions of Section 1924 of the Civil Code shall be expressly excluded for the relationship between the provider and the buyer – entrepreneur; the buyer – entrepreneur shall not be entitled to compensation for reasonably incurred costs in the event of a complaint. The buyer – entrepreneur shall also not be entitled to compensation for damage caused by a defective product in accordance with Section 2943 of the Civil Code. The Consumer Protection Act (No. 634/1992 Coll.) shall not apply to the relationship between the buyer – entrepreneur and the provider.

1. Description of the Service

3D Changer is a software application for Windows and macOS that allows users to visualize vehicle wraps and render images or videos.

The Application is available as:

  • Trial version: limited functionality
  • Full version (licensed): unlocked features after purchase

2. Account Registration

To use the Application, you must create an account.

By creating an account you agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for all activities under your account

3. License Grant

Upon download or purchase, we grant you a non-exclusive, non-transferable, non-sublicensable license to use the Application.

This license is provided for personal or internal business use in accordance with these Terms.

You may install and use the Application on up to three (3) devices under your account.

The license is granted to a single user or a single legal entity.

You may not share your account or license with other individuals outside your organization.

If you are a company or organization, the license may be used only by your employees or contractors for your internal business purposes and may not be shared externally.

Use on more than three devices or by additional users may require the purchase of additional licenses.

You are responsible for ensuring that your account is not used in violation of these limits. In case of violation of these terms and conditions, the provider is entitled to demand compensation for damages or the return of unjust enrichment. The provider is entitled to withdraw from the contract under which you are entitled to use the application, without any further claims on your part.

4. License Model and Payments

a) Trial
The trial version is free and may have limited functionality.

b) Paid License
A paid license is granted after a one-time payment.

You may use the purchased version of the Application, subject to the conditions below.

5. Updates and Versions

If the Buyer is a consumer, updates will be provided to him in accordance with the Civil Code, namely for a period of a) two years, if the digital content or digital content service is to be provided continuously for a certain period of time under the contract, and if the provision is agreed for a period exceeding two years, for the entire period, b) for a period for which the Buyer can reasonably expect it, if the digital content or digital content service is to be provided on a one-off basis under the contract; this shall be assessed according to the type and purpose of the thing, the nature of the digital content or digital content service and taking into account the circumstances at the conclusion of the contract and the nature of the obligation.

Major future versions (e.g. new annual versions) may be offered as separate paid products.

Purchasing a license does not provide access to future major versions.

If the Buyer is an entrepreneur, the Seller is not obliged to provide any updates in the future. If the application cannot be used due to the absence of an update, this is not a defect and the Buyer does not have rights from defective performance.

6. Refunds and Right of Withdrawal

If you are a consumer (i.e. a natural person acting outside your business activity), you have the right to withdraw from the purchase within 14 days from the date of conclusion of the contract without giving any reason.

To exercise this right, please contact us at: info@3dchanger.com

If you withdraw within this period, we will refund all payments received from you without undue delay.

Conditions

The consumer cannot withdraw from a contract for the supply of digital content that is not supplied on a tangible medium after the performance has begun. The consumer consents to the performance before the withdrawal period expires.

Use of the Application must not exceed what is necessary to evaluate its functionality.

After 14 Days

After the 14-day period has expired, purchases are non-refundable, unless required otherwise by applicable law.

Business Customers

The right of withdrawal applies only to consumers.

If you purchase the Application as a business (e.g. as a company, entrepreneur, or by providing a VAT number), the right of withdrawal does not apply.

7. Availability and Lifetime

The seller is only liable for defects that the digital content had when it was made available.

If the buyer is a consumer, he may complain about a defect that becomes apparent in the digital content within two years of making it available.

If the buyer is a businessman, the buyer may complain about a defect within 12 months of taking over.

If the digital content has a defect, the consumer may demand its removal, unless this is impossible or disproportionately expensive; this shall be assessed in particular with regard to the significance of the defect and the value that the digital content would have had without the defect.

The consumer may demand an appropriate discount or withdraw from the contract if

a) the provider has not removed the defect,

b) the defect remains apparent even after removal, or

c) the defect is a fundamental breach of contract.

8. Restrictions

You may NOT:

  • Copy, modify, or distribute the Application
  • Reverse engineer or attempt to access source code
  • Resell, sublicense, or share your license
  • Use the Application in a way that violates applicable laws
  • Use the Application in a way that could harm the Provider or other users

9. Intellectual Property

All rights, including intellectual property rights in the Application, remain the exclusive property of the Provider.

You are granted only the license described in these Terms.

10. Data and Usage

Use of the Application may involve processing of personal and technical data as described in our Privacy Policy.

The Application may collect limited anonymized or pseudonymized usage data to improve functionality.

11. Termination

We may suspend or terminate your access if you:

  • Violate these Terms
  • Misuse the Application
  • Attempt to bypass licensing mechanisms

Upon termination, your right to use the Application ends.

12. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on our Website.

13. Governing Law

These Terms are governed by the laws of the Czech Republic.

Any disputes shall be resolved by the competent courts in the Czech Republic.

In accordance with the provisions of Section 1820 (1) (s) of the Civil Code and Section 14 (1) and Section 20d et seq. of Act No. 634/1992 on Consumer Protection, the provider informs that with a proposal for out-of-court settlement of a consumer dispute, the consumer may contact the body for out-of-court settlement of consumer disputes, which is the Czech Trade Inspection Authority, on the website www.coi.cz. The Czech Trade Inspection Authority handles proposals for out-of-court settlement of consumer disputes in the manner and under the conditions set out in the relevant legal regulations. For the avoidance of doubt, no provision of these conditions excludes the possibility for the consumer to address his claim to a civil court.

14. Contact

Unreal Exists, s.r.o.
třída Tomáše Bati 627
760 01 Zlín
Czech Republic

Email: info@3dchanger.com

15. Entire Agreement

These Terms constitute the entire agreement between you and the Provider regarding the use of the Application and supersede any prior agreements.